Codes of Business Principles

Introduction

PT BFI Finance Indonesia Tbk (“BFI”) is a multi finance company that offers to its customers various financial services in terms of leasing and consumer financing. The scope of activities covers the majority of provinces in Indonesia. To perform its role in these services BFI commits to building the trust and confidence of its shareholders, employees, customers and other stakeholders and to conduct our business with integrity and prudence.

To achieve success, it is required to maintain business attitudes which are acceptable to all parties concerned. The business principles, which are contained in this charter, are used as the guidelines to determine the company’s way of doing business.

This Codes of Business Principles reaffirm the general business principles that govern the company, all the branches and every employee. Every individual in BFI is required to act in accordance with this code and to ensure that these principles are disseminated to all the employees.

Corporate Core Values

Our underlying corporate core values determine our business principles, which are expanded into an employee code of conduct, which the company expects all employees to embrace, either within the company as well as whilst acting outside the company. The four elements of corporate value are:

1. Mutual Trust and Respect

This value is founded on the principle that leads to an atmosphere of mutual trust and respect, which paves the way for easier communication, better understanding of individual differences and encourages new ideas and opinions

2. Team Work

The value of team work in the organization is vital as this emphasizes working together toward a common goal and builds synergy among employees.

3. Strive for Excellent

This value encourages employees not only to test their potentials and skills against current standards, but also to challenge these standards and come out distinctly better. This translates to continuous improvement in our business process, product developments and decision-making resulting in the achievement of higher level of customer satisfaction.

4. Customer Satisfaction

This means to create and sustain a customer service mind-set that will significantly impact both internal and external customers. This orientation essentially stands as the organization’s guiding principle towards strategy and policy formulation, business and decision-making processes and service delivery.

Standard Code of Conduct

We conduct our buisness with honesty, integrity and openness, and with respect for the interest of Shareholders, employees and those with whom we maintain relations. Corporate Responsibilities BFI recognises 5 (five) areas of responsibility:

a. To Shareholders

We conduct our business to increase shareholder’s value based on good corporate governance principles. BFI aims to achieve an optimal return on equity, with the intention of maintaining a sustainable dividend payment to shareholders, while at the same time retaining sufficient funds in the company to generate profitable growth. BFI commits to maintain ongoing value to its shareholders, as well as providing timely, regular and reliable information on its activities, financial position and the company’s overall performance.

b. To Customers

We are committed to obtaining and maintaining customer relationships by developing and providing financial service products, which offer ongoing competitive value in terms of benefits and cost.

c. To Employees

We accept that our employee’s are important resources and as such we shall recruit, employ, provide training and promote them on the sole basis of qualification and abilities needed for the work to be performed. More over, we are committed to providing a healthy and safe working environment for all employees.

d. To Stakeholders

We commit to establish mutually beneficial relationships with our shareholders, creditors, suppliers and others with whom we conduct our business and adhere to this principle through professional implementation programs.

e. To Society

We conduct our business as responsible corporate members of society, to observe the law and regulations in the fields that our business operates within, and to ensure that our operations do not get involved in any activities that may violate human rights. Any donations made by the company will be for the purpose of improving social facilities in locations in which we operate. Donations are to be distributed effectively and directly, by the company, to the nominated recipients.

Business Integrity

BFI and all the branch offices insist on honesty, integrity and fairness be applied to all aspects of our business and in turn we expect the same in the relationships we have with all those with whom BFI does business. All business transactions on behalf of the company must be reflected accurately and fairly in the accounts of the company in accordance with established procedures, which are subjected to the accepted audit process. All BFI’s employees are expected to refrain from personal activities which may conflict with their roles and responsibilities to the company.

Commitments to the Business Operations

a. Use and Protection of Assets

BFI will ensure that each employee is responsible for the proper use, protection and conservation of the company’s assets and resources. The company’s assets and resources, as well as any opportunities arising by virtue of someone’s position, are to be used solely to persue and achieve the company’s goals and not for personal benefits.

All BFI’s employees must not seek gain for themselves or others through misuse of their position.

b. Disclosure of Information

BFI regards information on the company’s business strategy as a corporate asset that must be protected against loss, infringement and improper use and disclosure.

c. Insider Trading

BFI will ensure that all employees shall comply with the company’s insider trading rules. This means that non-public information, which might influence the market price of BFI’s shares, shall be kept in strict confidence until publicly released by the authorized management. Furthermore, employees who have sensitive information, which could influence the price of BFI’s shares and related rights, must refrain from directly or indirectly executing transactions in the company’s shares and related rights.